Mistakes on the Job

December 12th, 2017

Yes, it happens. We all make mistakes on the job – sometimes small and sometimes mammoth, costly, they-will-never-forgive-me mistakes. It’s not about making the mistake; it’s about how we handle it. And what is the proper response?

Stay calm and evaluate the situation.

  • Is the mistake easily corrected?
  • Will it involve others or can you handle it alone?
  • Are there long-term consequences?
  • Does it require an immediate stop-the-presses response to prevent more damage?

So – if it’s easily fixed and will leave little or no debris in the wake; fix it and go on.

Next level – it can be fixed, may leave some debris, and probably will require help. Determine who needs to know and who needs to be involved in the correction. Be upfront and honest. It sounds something like this:

“I made a mistake. I ____________________. Possible repercussions include _______________. After evaluating the situation, I believe it will take this to fix the problem, but I will need help from so and so. Do you agree or am I missing something? Will you be willing to help me? I realize your time is valuable and I apologize for the trouble I’m causing.”

The essentials include an admission of guilt, presentation of your solution, request for help, and an apology for the trouble you’ve caused and the loss of their time. If your supervisor should know, choose an opportune moment, quietly inform them what happened and what you did to correct it.  If the mistake requires help from several sources, and cost the company some money; make an offer of restitution.

The biggie – the top dogs need to know now. Processes have to be shut down. Extensive action has to be taken immediately. You get the picture. Pull the fire alarm, but remember, a calm response is much more effective than panic. Get busy and don’t stop until the problem is contained. Be prepared for a showdown and take it like a professional. Never say “mistakes were made.” Lay it on the line, “I totally screwed up, and I don’t have words to express my regrets, but I will do all I can to make this right.”

In every instance, the keys are simple: Admit it. Take responsibility. Be sincerely sorry. Have a plan and follow through. Accept the consequences.

If you’re looking for a new job, contact Olympic Staffing. We can help you find a new job that is a good fit for your skills, education level, and current job goals. Our network is deep and wide – let us help you.

Be a Pro-Community Company

December 5th, 2017

Every company is part of their community and can play a crucial role in promoting the greater good of that community. Investing in your community is an excellent way to give back to those who have helped support your business.  The holidays are a great time for giving, of course, but be a consistent giver: Community needs exist year-round. 

Ways to Give:

  • Share Financially: Set aside a specific percent of profits to go to charities. People respond positively when they know that patronizing their business of choice also means they are helping others.
  • Share your Time: Even when the economy is down, and finances are tight, company owners, management, and staff can be actively involved in their community by giving of their time.
  • Share your Expertise: Business owners and management can often offer a wealth of knowledge and experience to local organizations and individuals who cannot afford to pay for it.
  • Involve Employees: Encourage your employees, clients, and suppliers to participate through matched giving or personal involvement. Many of your employees may already be active in local charities. Find out where they are or would like to be, donating time and expertise. Organize company involvement in those charities.
  • Partner with Community Leaders and local organizations: When specific events are occurring in your community, partner with community leaders and local organizations to promote and conduct the event.
  • Support Local Economy: Although there are many ways a company can support their community, perhaps one of the best ways is by doing local business.

Olympic Staffing, a pro-community company, is committed to our clients and our community. If you’re looking for a new employee, contact Olympic Staffing. We can help you find an employee in sales or any department, who is perfect for your company culture and who will be a good fit for your fellow employees.

Hire The Best Seasonal Workforce Ever

November 28th, 2017

Hiring a seasonal workforce can be stressful because the holidays are enough of a stressful time already. Luckily, there are several ways in which you can circumvent these stresses to be able to hire the best seasonal workforce possible for your company.

Start Early.

The most crucial factor in hiring a phenomenal seasonal workforce is that you need to start early. If you haven’t already, get your help now because people do need time to prepare their plans for the holidays. Plus, a lot of companies need to hire seasonal support at the same time, so if you don’t start early, you very likely could run out of options for engaging reputable employees.

Be Clear About the Expectations.

Sometimes, seasonal workers come in expecting full-time hours and benefits. You do need to be perfectly upfront about the hours, time commitment, length of the seasonal employment, and anything else that could be relevant for anyone who might be applying to work for your company. When you’re clear and upfront, you won’t run the risk that people will leave because they’re confused or upset.

Have a Comprehensive Training.

It can be confusing when you’re introducing in new employees to your company, especially when you’re in a time crunch. Even though it could be tempting to rush training for the sake of onboarding everyone on time, you need to take the time to train everyone correctly and to make sure that they don’t have any more questions.

If you’re in need of a new employee to work for your company, contact Olympic Staffing. We will be able to help you find an employee who is a good fit for your business and will perform the job optimally while still being an excellent fit for your company culture.