Defeating the Skills Gap

April 11th, 2018

Every company faces it – from trades such as construction, oil and gas, and welding to manufacturing and logistics, to healthcare and hospitality, to IT and C-Suite positions, when the economy is up, and unemployment is down, finding and keeping talent is a challenge. Specific plans and decisive steps are needed to maintain a steady workforce.

Review your Human Capital Needs

Meet with your managers and team leaders. Gaining a clear understanding of your weakest areas in need of immediate bolstering, as well as projected growth areas is crucial.

  • Is your current staff overstretched?
  • Do you have expansion plans in theEVP, flexible, culture, respect, appreciation,
  • process?
  • What do you need for immediate relief?
  • What’s your projection for three months, six months, one year?
  • What level of skill is most lacking? Entry-level? Mid-management? C-Suite?

Bolster your Talent Sourcing

Review, improve, and build on your talent sourcing – build a talent pool.

  • Do you have talent sourcing activity continually on-the-go?
  • Are your managers consistently tapping into their networks, seeking talent?
  • Do you maintain an attractive employee referral program?
  • Do you throw your employee fishing net in diverse ponds?
  • Are you connected with a reliable staffing firm?
  • Is your staffing partner specialized in your area of need? For example, do they have a healthcare expert for healthcare recruiting? A construction, security, safety, oil and gas, or IT expert for recruiting in their respective industries?

Assess your Hiring Process

Creating an active, efficient, and consistent hiring process will enhance your ability to attain the right talent when you need it.

  • Do you have clear communication channels in place among the key decision makers?
  • Is there a specific written process for hiring at each level – from single interview entry-level to multiple tier interview C-level?
  • Does everyone know his/her role in the process?
  • Do the right people have the authority to move forward?
  • Do you have accommodations in place for when a key decision maker is on vacation?

Evaluate and Improve your EVP

Your employee value proposition (EVP) is critical in attracting and retaining quality talent.

  • Are you a step ahead of the market salary index for each level and position?
  • Do you offer flexible schedules?
  • Are work-from-home options available for appropriate positions?
  • Do you offer and encourage career growth and advancement for employees?
  • Does your culture support work/life balance and integration?
  • Do you have efficient internal communication?
  • Is your company culture based on respect and appreciation?

Yes, it takes time to review needs, bolster your talent sourcing and assess your hiring process. Yes, it costs money to boost your EVP.  But burnout employees who leave because another company offers more and has a higher respect for their time costs you more in both time and money. Likewise, with bad hires. The only way to win in the war for talent is to develop the best strategy and invest in the best ammunition.

Olympic Staffing is your strategic advisor and ammunition source. Since 1983, Olympic Staffing has been dedicated to your success. We maintain a network of thoroughly vetted, tested, and experienced professionals. We offer a consultive approach, working to identify your needs and find the best solution. Contact us today.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Managers and Employee Engagement – Part II

February 6th, 2018

Last week we posted part I of our discussion on “Managers and Employee Engagement. We talked about saying no to favoritism, trusting your employees, and being consistent. These are all critical aspects for managers to utilize if they want to create healthy employee engagement, but they aren’t the whole picture. . . So, let’s continue.

Keep an Open-Door Policy

Engagement involves interaction from two directions. Keeping yourself available to your employees is a crucial pillar to vibrant employee engagement.

  • Be warm, friendly, and respectful – to everyone.
  • Unless your workforce is too large, get to know your employees by name. If it is too large, at least know your department heads, team leaders, etc. by name.
  • Smile – a lot. Don’t just walk pass employees – stop when you can for a brief word.
  • Encourage feedback – listen to it – apply it when appropriate.
  • Express appreciation – verbally, in written form, and in tangible
  • Encourage company fun – such as once-month-doughnut breaks, pizza lunches, company picnics, friendly competitions between departments – the list is endless.

Offer Training and Opportunity

Don’t inadvertently send your employees away by failing to give them a reason to stay. Most people want to grow in their career, to increase their skills and responsibilities.

  • Offer in-house training opportunities. When possible personalize it to their current abilities, work personalities, and career
  • Give them access to online training, webinars, etc.
  • Provide incentive – and financial support toward earning certifications that will enhance their skills.
  • Promote from within first, whenever possible.

Building strong employee engagement among your staff is hard work and takes intentional action, but the ROI is high. Engaged employees tend to stay employees. And that’s a big plus. The cost of turnover is high – reducing it makes a notable difference in the bottom line.

Olympic Staffing understands the importance of strong employee engagement. We know it begins with great hires. As your strategic partner, we do more than fill positions. We work to identify your needs and then find the individual best suited to fit those needs. Our professionals work closely with you to ensure your complete satisfaction. Contact us today.

 

 

 

 

Managers & Employee Engagement – Part I

January 30th, 2018

Employee Engagement – how do you make it more than one of today’s buzzwords? Best answer: management! This is where walking the talk comes into play.

We’ve put together 5 win/win management must-dos for cultivating A+ employee engagement among your workforce. We’ll discuss three of them today. Be sure to return next week for the rest in part II.

Say NO to Favoritism

Sure, we all enjoy certain personalities more than others. When we find an employee who’s thought train and work methodology matches is in sync with ours, it’s easy to build a work relationship and . . . admit it, to look the other direction when they mess up. We also tend to give them more work opportunities. On the other hand, the worker who, at least in your opinion, is from another planet is not so easy to praise and encourage. While this may be understandable, it’s an absolute crusher to employee engagement. So,

  • Treat every employee equally. Extend respect, kindness to everyone.
  • Recognize that people are different and embrace their diversity.
  • Uphold company rules and regulations. Never excuse in one worker any behavior that isn’t forgiven across the board.

Trust your Employees

Yes, you are a manager – which also means you are a delegator. Delegate and step back – micromanaging is not the way to prove your trust your employees. Rather,

  • Assign responsibilities and expectations.
  • Provide the proper tools and instructions.
  • Ensure that authority level matches responsibility level.
  • Stand back and let them do their work.

Be Consistent

Don’t be continually changing the priority list, rules of the game, and level of expectations. It’s confusing and frustrating to your employees.

  • Don’t let a particular behavior slide, and then suddenly “make an example” of someone who commits it.
  • Don’t be lackadaisical about reports, and then suddenly critique them with a magnifying glass.
  • Don’t move item C on the priority list up to top position without first communicating why you need to make the change and expressing a vote of confidence in your employees.
  • Don’t allow Dr. Jekyll and Mr. Hyde leadership. (It’s a great way to turn your workforce into a horror story.)

If your company is struggling with employee engagement, Gather your management team together and start brainstorming. Dig for answers among this group. Changes are in order? Are some departments more engaged than others? What are they doing differently? How can you implement their styles across your organization? Finding answers together is the first step to a fully-engaged workforce.

Start applying the above three principles and return to our blog next week for insight on open-door policies, as well as offering training and opportunities.

Meanwhile, remember Olympic Staffing understands the value of employee engagement; the connection between it and higher productivity, which of course, improves your bottom line. That’s why we work hard to match our clients with the best employees for the position. Contact us today for great matches – the kind that make employee engagement that much easier to obtain.

Hire The Best Seasonal Workforce Ever

November 28th, 2017

Hiring a seasonal workforce can be stressful because the holidays are enough of a stressful time already. Luckily, there are several ways in which you can circumvent these stresses to be able to hire the best seasonal workforce possible for your company.

Start Early.

The most crucial factor in hiring a phenomenal seasonal workforce is that you need to start early. If you haven’t already, get your help now because people do need time to prepare their plans for the holidays. Plus, a lot of companies need to hire seasonal support at the same time, so if you don’t start early, you very likely could run out of options for engaging reputable employees.

Be Clear About the Expectations.

Sometimes, seasonal workers come in expecting full-time hours and benefits. You do need to be perfectly upfront about the hours, time commitment, length of the seasonal employment, and anything else that could be relevant for anyone who might be applying to work for your company. When you’re clear and upfront, you won’t run the risk that people will leave because they’re confused or upset.

Have a Comprehensive Training.

It can be confusing when you’re introducing in new employees to your company, especially when you’re in a time crunch. Even though it could be tempting to rush training for the sake of onboarding everyone on time, you need to take the time to train everyone correctly and to make sure that they don’t have any more questions.

If you’re in need of a new employee to work for your company, contact Olympic Staffing. We will be able to help you find an employee who is a good fit for your business and will perform the job optimally while still being an excellent fit for your company culture.

Using Tech or Talent to Recruit

November 14th, 2017

Hiring new employees can be stressful, and it’s likely that you’ve considered using both tech and talent to help you narrow down your search for a new employee. Both have their positive aspects and negative aspects, but you ultimately will need to choose one to help you make the right decision. Here are some considerations about whether you should use tech or talent to recruit your next hire.

What Does Your Business Need?

The ultimate answer to this question is going to rest with what your business needs. Do you need a new hire with an outgoing personality or a series of traits that can only be gauged with in-person interviews? Or, is the candidate’s technical skill set enough, regardless of their personality type? Take some time to assess what you need, and that will help shape your recruiting style.

What Are Your Time Constraints?

Undoubtedly, using talent to will take longer than using tech. So, if you need someone on board shortly (one month or less), you may be better off using tech to achieve your results. However, if you are looking for more of a long-term solution, using talent could be a great fit because you could work on fostering a relationship with multiple individuals who could be a good fit.

Do You Prioritize Quality or Quantity?

If you need a variety of candidates from which you can choose, technology is probably your best bet for hiring new employees just based off the fact that you can reach a much more extensive breadth of people from places all over the country. If you prioritize having quality employees from which you can choose, connect with a reputable recruiting company or staffing agency. They maintain ongoing relationships with individuals who are close to your company location.

If you’re in need of a new employee to work for your company, contact Olympic Staffing. We will be able to help you find an employee who is a good fit for your business and will perform the job optimally while still being an excellent fit for your company culture.

Can You Trust Your Employee?

October 17th, 2017

Trust is key when deciding whether or not to keep an employee on board. You need to have a basic level of trust with all your employees. As the saying goes, “a chain is only as strong as its weakest link.” Don’t let one untrustworthy employee ruin it for the rest.   Here’s how you can determine if you can trust your employees.

Assign an Important Role.

One great way to determine whether or not you can trust an employee is to assign them an important role. This could be limited to a particular project, or it could mean assigning them more responsibility overall. The key is that you are looking to see if they can handle that particular project or task. If they can’t step up or display traits that aren’t great, you may have your answer.

Give More Freedom.

Though this might seem counterintuitive, giving employees more freedom instead of less is a good way to see if they can be trusted. A lot of employees will stay within the bounds of your trust and will behave appropriately; watch out for employees who will take your trust too far and make it hard for you to trust them again.

Listen to Colleagues.

If you want to know whether or not you can trust a particular employee, listen to their colleagues. You can get a lot of intel by learning what someone’s coworkers think about them, especially in a setting where they have had to trust that particular coworker.

If you’re looking for a new employee, contact Olympic Staffing. We can help you find trustworthy employees who fit your company culture and will inspire your current team.

5 Ways to Motivate Your Sales Team

October 10th, 2017

It’s no secret that sales successes are entirely dependent on how excited your sales team is to go out and make those sales. Day in and day out, it can get tiring just making calls all day – especially if none of the sales prospects are delivering. Here are 5 great ways to motivate your sales team.

Provide a Threshold.

Thresholds are great in sales because they give your salespeople a tangible goal. When you sell and don’t have goals, it can get a little aimless because you know your goal is just to always sell “more” as opposed to striving toward something attainable.

Raise Their Commission.

The more money your sales team can make, the more they will be motivated to sell. A great way for you to facilitate this is to raise the commission they make, even by 5%, so they feel like their efforts are going further.

Create “Extra” Perks.

Instead of just incentivizing them with money, you could create a series of “extra” perks such as trips that can be earned on top of money. If salespeople see that their peers are also going on these trips, it will motivate them that much harder.

Have Networking as Part of Their Sales Strategy.

Let your sales people get out on the town so they can meet potential sales partners. It’s not good to only have people cooped up inside making sales calls, and they will appreciate the change of pace.

Let Them Suggest Their Leads.

Giving your sales staff the opportunity to create their leads is a great motivator. In fact, anytime you give increased responsibility – with the corresponding authority, it can make a notable difference.

If you’re looking for a new employee, contact Olympic Staffing. We can help you find an employee in sales or any department, who is perfect for your company culture and who will be a good fit for your fellow employees.

How to Ensure Your Employees Have Work-Life Balance

September 19th, 2017

As an employer, it can be easy to let overload happen – especially when employees are working on a time-sensitive task that needs to be completed quickly. However, it’s your job to make sure that they have good work-life balance so that they are ultimately more rested and can be more present at their job. Here’s how to ensure your employees have work-life balance.

Let Them Go at a Reasonable Hour.

Don’t keep your employees in the office just for the sake of keeping them. If your employees have been working hard all day and have finished their tasks, consider a “surprise” early dismissal. They will likely appreciate the effort and will be that much more likely to work harder for you in a time of need if they remember how considerate you are of their time.

Try to Send E-Mails During Work Hours.

Don’t be the inconsiderate boss who sends e-mails after work hours. If you have something important to say to your employees and you don’t want to forget, try scheduling the send time of your email. (Simply writing a note to yourself can work too). Even if you tell your employees that they don’t need to respond until work hours, sending it on downtime will direct their thoughts to work when they should be relaxing and de-stressing.

Encourage Vacation Days.

Don’t punish your employees for taking vacation days. You should have an open policy about how many vacation days they get, as well as when they get them. If an employee requests a vacation day, make sure to do everything you can to lighten their workload before and after their vacation so they can take that time to relax while they’re gone.

If you’re looking to hire new employees, contact Olympic Staffing. We will be able to help you hire employees who fit seamlessly into your company culture and will be receptive to having a work-life balance.

Why Your Company Should Host Networking Events

September 12th, 2017

If you own a company and don’t ever host networking events, you should probably reconsider or try hiring a freelance event professional to aid you with producing them. There are a lot of different reasons why you might want to host networking events.

Get Your Company Name Out There.

Regardless of if the candidates are seeking a new job, you will be getting your company name out there. Getting your company name out there in a field that is relevant to your business will always be an asset, not only for community relations but also for potential recruit hiring and scouting. In addition, your company will be seen as a company that is known for fostering connections and promoting innovation within your field.

Foster Connections.

As an employer, it’s a good idea always to be seeking out your next talent or recruits whenever possible, even if from a passive manner. By hosting a networking event, you will be fostering connections with applicable potential employees who might want to work for you or will introduce you to someone who could work for you someday.

Give Your Employees Good Opportunities.

It’s always a good idea to give back to your employees, which can be accomplished through the introduction of company networking events in which they can meet mentors and other connections who can help them eventually further their careers. Plus, you’ll be giving them an employer-sponsored excuse to leave work early, which will put them in a good mood.

If you’re looking to hire new employees, contact Olympic Staffing. We will be able to help you hire employees who would like to attend your networking events and will also fit seamlessly into your company culture.

5 Overlooked Candidate Skills

August 22nd, 2017

When recruiters are trying to fill a position one of the first things they do is create a short check list of the job requirements. Things like education, experience, and demonstrated ability using specific software or tools.

Using a checklist like this is a great way to narrow down a stack of resumes, but it’s a bad way to fill a job. The best candidates need more than just the basics to be an ideal fit. Learn how to identify the traits that are the difference between an acceptable candidate and a great hire.

Wide Skill Sets

When you focus on certain specific required job skills, it can be easy to overlook everything else a candidate brings to the table. A candidate with a wide base of knowledge has a proven track record of openness to new experiences, and they have knowledge from more sources to apply to problem-solving.

Remember, after you scan the resume for prerequisites, take a minute to see what else is there and how it can apply to your company.

High Energy

High energy people get more done than low energy people. They are also more capable of functioning under the pressure of big deadlines. Jake Villareal says, “you have to hire people who can push ahead with a project when you need it the most — usually a time when it’s least convenient. During interviews, see if candidates have the tenacity necessary to perform in these situations.

Flexibility

The longer someone stays with your company, the more changes they will experience. Candidates that handle these change well are going to be a better long term fit.

Always devote time in an interview to talking about training for new skills and taking on new duties. Identify candidates who are eager to learn and adapt.

Transferable Skills

Reading a resume for skills with direct application to the task at hand is second nature for most recruiters. Sometimes the skills that don’t seem relevant at first glance are real difference makers.

Steve Leichmann talks about the way a restaurant job can prepare you to excel in other roles later in life. Any candidate you are looking at with roots in the restaurant industry understands that the core of a business is its clientele, so keeping the customer happy and coming back (i.e. acquiring regulars) benefits everyone. Your clients are happy, your business does well, and the employee earns his/her keep.”

Personality

Checking to see if a candidate has the right degree, the right amount of experience or familiarity with workplace processes is easy. Finding out if they are a personality fit is hard.

Make sure you understand the culture in the department the new hire will be working in. Finding a great personality fit is just as important as finding someone with experience using specific software.

If you are looking to hire a new employee who brings more to the table than just the basics, contact Olympic Staffing. We have the experience of sourcing candidates and pre-interviewing them to find the ones who have the basic job skills and the extra experiences that make them a real asset to your company.