Providing Employees with Regular Feedback

July 25th, 2017

A lot of companies treat feedback as a yearly ritual. An annual employee review or salary review is formal, nerve wracking, and can become very tense when negatives are covered. Making feedback a regular part of the work environment can defuse the stress that often comes with criticisms and open new opportunities for you to grow as a business. Here’s why you should provide employees regular feedback.

Timing Matters.

Harvey Deutschendorf of Fast Company thinks “the time to give feedback is as soon as possible after a situation or event has occurred.” This is important with negative feedback but also important with positive feedback. You shouldn’t wait to motivate employees or help them improve. Fast feedback is also more effective than the annual sit-down. People learn best when events are fresh in their mind and can apply lessons better.

Feedback Sessions Help You Understand Your Business.

Employees may want to defend themselves or present differing views on situations than your own. This is a positive. Being a good listener helps team cohesion and gives you a chance to learn and grow as a company.

Feedback Is a Form of Training.

Thinking of feedback as a form of criticism is limiting. You should look at feedback sessions as training sessions. Treat them as an opportunity to exchange ideas, train new concepts, and motivate staff. Using feedback sessions to improve performance and leaving each session on a positive with set goals for improvement can create real impacts in your ability to deliver, sell and produce as a business. Cynthia M. Phoel of the Harvard Business Review says you should “approach the feedback session with the goal of getting a complete and accurate picture of the situation.” This will help you be more responsive and fair to your employees.

If you need to hire more employees who will help contribute to your workplace’s internal ability to learn and grow from feedback, contact Olympic Staffing. We are trained to look for potential recruits who have positive outlooks and know the value of constructive workplace dialogue.

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