Verbal Communication Skills that Inspire Success

May 3rd, 2016

Verbal communication is everything in the workplace. It dictates how you understand people, relate to people, and ultimately connect with people. If you’re able to master verbal communication, you will find that workplace success inevitably follows. Here are the five most important verbal communication skills you need to succeed:

Acknowledgement.

It’s always important to acknowledge when someone is speaking to you or has something important to say. You can do this by referencing the fact that you want to make time to hear what they have to say or by simply asking them what they think about a particular topic. When people feel acknowledged, they will be that much more likely to open up to you.

Affirmation.

People like to feel affirmed in what they’re saying, regardless of how you feel about that particular subject or topic. Responding with respect affirms that you value what they have to say.

Understanding.

Understanding what another person says to you shows that you are able to see something from their perspective and get a sense for what they’re saying, regardless of how you personally feel about it. This also means saving questions and responses until after they’re done talking. Then give them an opportunity to clarify.

Listening.

When someone talks, are you really listening? It’s easy to have someone talk to you for a few minutes only to have you walk away later and have no recollection of what they said. If you struggle with listening, try to focus the conversation on what they have to say as opposed to what you have to say. This will ensure that you’re being a better listener than talker.

Engaging.

People don’t like to feel like they’re talking to a brick wall. If you really want to have excellent verbal communication skills, you need to engage with them. One of the easiest ways in which you can do this is to ask them questions or prompt them to elaborate on a point you find particularly interesting.

If you feel as though you’ve successfully mastered these five verbal communication skills and are in need of a job, contact Olympic Staffing. We will be able to place you with a company who values and prioritizes those verbal communication skills and recognizes that you have them and are able to use them in your day-to-day operations.

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